FAQ
Most frequent questions and answers
Website Design
We will need access to your hosting account, domain info and login. We will need any logos you have available preferably in a working format just incase we have to edit it to fit the site. If you have content for the site we will need that as well. We will email you with any items or information we will need to build you the perfect website.
We will work closely with you from beginning to end to make sure we deliver a site that matches your brand and vision. We make sure to ask questions along the way, because we want to get it done right the first time.
It will typically take 30-60 days to complete your website depending on the scope of the project. We like to under promise and over deliver, so don’t surprised when we let you know your website is done ahead of schedule.
Not a problem! We got you covered. We can design you logo specific to you and your brands needs. We offer Graphic Design services and at great prices. We also give discounts on any Graphic Design work, when we are designing a website for you.
We can help you with the write copy on your site for an additional fee. We always suggest you work on your content while we work on the design of your new awesome website!
We can sit with you to show you how to update and maintain the website or for an additional fee we can maintain it for you. We know you’ll be busy with running your business, so we can take the hassle out of you having to maintain and update the website. You can choose to use us on a as needed basis or sign up for our unlimited plan which gives you unlimited revisions at one low price.
You can contact us if you would like more info about maintenance services.
After we complete the website you will get a chance to review it and let us know what changes you would like done to make it just the way you want it. Our goal is to make sure you are completely satisfied after we hand you back the keys to your brand new website!!!
Branding & Graphic Design
You will receive a questionnaire about your brand and the vision you have in mind. After reviewing the questionnaire we will discuss the steps and approach necessary to ensure we are all on the same page.
We will work closely with you from beginning to end to make sure we deliver visuals that matches your brand and vision. We make sure to ask questions along the way, because we want to get it done right the first time.
It will typically take 10-14 days to complete a logo and 3-4 weeks for your branding visuals and graphics, depending on the scope of the project. We will also determine the amount of revisions that will be included based on your budget. We don’t want to rush the branding process as it is the heart of your business.
We are designing the graphics and branding specifically for you. You are more than welcome to Trademark everything when the project is complete.
We can create everything you need as a small, medium or large business. Here’s a brief list of the services we offer:
- Business cards
- Correspondence (letterhead & envelope design)
- Literature (internal company documentation)
- Brochures
- Print ads
- Store display & signage
- Keychain tags
- Direct mail
- Newsletter
- Packaging labels
- Merchandise (t-shirts, stickers, pens, etc)
(And all the other branding services you need)
Branding is truly a psychological science. It determines how your company is perceived by the consumer. It is how customers will emotionally relate to your brand. It is one of, if not, the most important aspects of you business and should be handled by professionals.
Most businesses update there branding every 5-10 years. It also depends on the growth of the business and if your needs and vision change.
We are a team of passionate individuals. We focus on building brands the right way the first time. We do everything in house and offer all the services you will need get your brand the recognition it deserves. By doing everything in house we can work on other aspects of your business as well such as website design, SEO and social media marketing campaigns. That means deal one on one with an agency that will help you from A-Z.
Online Marketing
You will receive a questionnaire about your current methods of advertising, who your target audience is and what your main objectives are.. After reviewing the questionnaire we will discuss the steps and approach necessary to ensure we are all on the same page.
If your customers are online, then our answer is “YES”. Our targeted ads will be put in front of your targeted audience.
We sure can! We are specialist when it comes to building your brands online presence.
You can cancel at any time. However, we typically recommend a six – twelve months commitement. That’s usually the sweet spot when all the info we’ve gathered from our campaigns and analytics, in order to scale your business. If you decide to cancel before the contract ends there is an exit fee. We are confident after seeing the results you will continue using our service.
You can call or email us and one of our specialist will discuss a strategy based off your needs. Don’t hesitate to just call and ask questions. We’re here to help
Our services ranges between $400/month to $1800/month depending on the objective. Every business will need something different and so we will tailor a strategy and a price in accordance to your needs. You can contact us to learn more.
If you are trying to gain followers organically, it is a slow process and sometimes you need that push in the beginning to build traction. With paid ads that we will create and graphics to go along, we have seen followers increase from hundreds a month to thousands a month.
If you are not using paid adverting and just using posts, you will see a slow and steady amount of growth. With paid advertising you will see faster and greater results usually within the first 30 days.